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HELP CENTRE

Guides and procedures for every role

Find your role guide below and learn how to use every part of the platform.

Role Guides

Each guide covers what's available to you on the platform.

For Visitors

Visitor Guide

What to expect as a first-time visitor. Attending services, giving, connecting, and more.

For Members

Member Guide

Sermons, events, giving, small groups, the member dashboard, and everything in between.

For Pastors & Elders

Pastor & Elder Guide

The complete admin panel guide — sermons, events, attendance, giving campaigns, and site settings.

For Deacons & Deaconesses

Deacon & Deaconess Guide

Visitor connections, absence follow-up, prayer requests, and member pastoral care.

For Small Group Leaders

Small Group Leader Guide

Managing your group's page, reviewing join requests, and keeping member information current.

For Ushers

Usher Guide

Running the check-in kiosk, recording walk-in guests and first-timers, and monitoring the live attendance board.

For Sunday School Teachers

Sunday School Guide

Children's check-in, the authorised pickup list, safety procedures, and child records.

For Finance Officers

Finance Officer Guide

Budgets, recording income, the expense approval workflow, finance reports, and the asset register.

For All Teams

Operating Blueprint

Who runs what: every team's responsibilities, the Sunday rhythm, follow-up pipelines, and the escalation map.

Quick Reference Cards

One-page summaries for the most common tasks. Print them, laminate them, and place them at the relevant desks.

Usher Kiosk Guide How to Give Online Join a Small Group