Help Centre

Guides and procedures for every role

Find your role guide below and learn how to use every part of the platform.

Role Guides

Each guide covers what's available to you on the platform.

For Visitors

What to expect as a first-time visitor. Attending services, giving, connecting, and more.

For Members

Sermons, events, giving, small groups, the member dashboard, and everything in between.

For Pastors & Elders

The complete admin panel guide — sermons, events, attendance, giving campaigns, and site settings.

For Deacons & Deaconesses

Visitor connections, absence follow-up, prayer requests, and member pastoral care.

For Small Group Leaders

Managing your group's page, reviewing join requests, and keeping member information current.

For Ushers

Running the check-in kiosk, recording walk-in guests and first-timers, and monitoring the live attendance board.

For Sunday School Teachers

Children's check-in, the 4-digit pickup code system, safety procedures, and child records.

One-page summaries for the most common tasks. Print them, laminate them, and place them at the relevant desks.

Usher Kiosk Guide How to Give Online Join a Small Group